Return Policy

**Refund Policy**

Thank you for shopping at https://oryxaccessories.com powered by Oryx Accessories.

We strive to ensure that you are completely satisfied with your purchase. If you are not completely satisfied with your purchase, we are here to help.

**Money Back Guarantee:**
We offer a full money back guarantee for all purchases made on our website. If you are not satisfied with the product you purchased from us, you can get your money back, no questions asked.

**Return qualifications:**
To be eligible for a return, the product must be unused and in the same condition that you received it. It must also be in the original packaging and accompanied by your receipt or proof of purchase.

The product is eligible for return if one of the following conditions is met:
-It was in physically damaged condition upon delivery.
- It is missing one or more parts or accessories.
-Does not match what was ordered.

**Refund Process:**
To request a refund, please contact us within 14 days of your purchase. If the product is damaged or the return is initiated after 14 days have passed, you may not be eligible for a refund.

Once your return is received and inspected by our team, we will process your refund. The refund will be returned to the original payment method used during the purchase. Please allow up to 14 business days for the refund to appear on your account or credit card statement.

**Discounted items:**
You can get a refund for discounted items, provided they are in good condition with tags attached.

**Shipping:**
You will have to pay the shipping costs to return the item. Shipping costs are non-refundable.

**Delayed or lost refund:**
If you have not received your refund yet, please check your bank account first and contact your bank. If you've done all of this and you still haven't received your refund, don't hesitate to contact us for assistance.

**Connect with us:**
If you have any questions or inquiries regarding our refund policy, please feel free to contact us:
- Email: contact@oryxaccessories.com
- Phone: +974 3336 4095

**Free Shipping Label:**
Contact our Customer Services Department to obtain a free shipping label for your return.

Thank you for choosing Oryx Accessories.

Last updated: July 28, 2023

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